Page 16 - Black Bat Tactical Squad Business Profile.cdr
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RECRUITMENT & TRAINING OF
SECURITY PERSONNEL
The quality we bring to you begins long before you see our security guards. The
owner of the Lone Wolf has resolved to make the recruitment and training of our
personnel the key to our success. All Security ofcers are highly trained and are
required to pass our rigorous selection process. We put high value on ofcers that
can communicate well and are able to react well in emergency situations. We
recruit and select our security ofcer`s according to the following criteria.
STAFF SELECTION
џ Have original matric certicate
џ No Criminal record, Police clearance, PSIRA Compliant, Grade C or better
џ Trained with certied security training provider
џ Ability to lead and to follow
џ Be able to communicate in ofcial language
џ Good physical appearance
џ Minimum two years' experience in Security industry
STAFF TRAINING
Training is a vital component in ensuring that Security Personnel are adequately
equipped to provide our clients with excellent service levels. Black Bat Tactical
Squad conducts training that exceeds that of any of our competitor's programs. The
knowledge of our management team passed on to our employees.
To provide our guards with continuing education program that employs the most
effective protection technique available:
џ Patrol techniques
џ Customer service
METHOD
Our Uniformed security guards are trained to act as a Criminal deterrent by
providing the quality service to our Clients. Simply put, our guards are encouraged
to be an approachable source of information to patrons, residents and employees.
Letting the public know that we are there for them generates a feeling of
Community and Safety.
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