Page 18 - Black Bat Tactical Squad Business Profile.cdr

WHY

CHOOSE US?

Trust in our security ofcers for superior on-site security services that enhance the safety
of your property. Our commitment to customer satisfaction is second to none, no
matter how small or big, everyone will get equal. We love to hear what we are doing
well, as well as where we can improve. All complaints will be thoroughly investigated
and a response will be issued to the complainer within 24 hours.

We are a team of highly experienced and capable individuals.
џ We will meet or better your current contract without compromising the quality of our
services. We are a 100% South African owned Company. We know and understand
our environment.

We are passionate about our services and take pride in what we do.
џ We highly value our client's contracts as well as our reputation to deliver. Hands on
Management and dedicated supervisory support infrastructure. We take a proactive
rather than reactive approach.

We offer a service which at all times is measurable through the implementation of a
mutually agreed service level agreement.

24 HOUR SERVICE

Black Bat Tactical Squad stands above our competitors by providing an open line of
communication with our clients 24/7 365 days per year. Our ofcers are staffed
around the clock with customer service representatives for your convenience. Lone Wolf
staffs fully functional ofcers. Our customer service representatives are security
professionals assigned to light duty or administrative functions. Our guards will be in-
service 24/7 365 days and nights a year regarding your specic site rules to further
enhance the protection services we pride

THE FUTURE

METHOD
National expansion in the eld of Security industry and develop a strong base of
clients. To build good reputation in the eld of security industry and become a key
player in the industry. To gain more experience in securing our country.

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