Page 49 - BBA SYLLABUS June-2015
P. 49

PART – C


                   1.  What are the golden rules in Business Etiquette?
                   2.  How to develop soft skills?
                   3.  Explain the essentials of effective oral communication?
                   4.  Briefly explain Telephone etiquette?
                   5.  Explain non verbal communication- sign, body and paralanguage?
                   6.  What are the components of Culture?
                   7.  Explain the characteristics of good corporate culture?
                   8.  Explain the need for inter culture?
                   9.  Elaborate E-mail etiquette.
                   10. Explain kinds of soft skills?
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