Page 5 - St Mary Le Park Court Proposal

3.0 Integrated Property Management (IPM)
Mainstay recommend that our Integrated Property Management Solution is deployed at St Mary Le Park Court. The sole focus of our Integrated Property Management solution is to improve our customer’s experience, innovate our service delivery and to build a community culture.
The on-site integrated management model will provide a more focused and personal customer service approach. We are the rst within the industry to introduce such a model and we passionately believe our on-site teams will deliver a tailored service that rivals any high-end hotel.
Our unique team structure gives autonomy to the Site Manager, who is permanently based in your development and can support your every need.
Supporting the on-site resource we have a quali ed team of dedicated, experienced employees working from our regional o ces. These include Property Managers, Compliance and Engineering Managers. Property Service Advisers and an experienced Finance team that consists of dedicated Service Charge Accountants.
This turnkey solution will add value for money through our on-site team who directly manage our service partners and supply chain relationships.
Our robust and e cient Procurement team support the Site Manager to ensure our partners are providing a quality of service and standard which you deserve, whilst also achieving best value for money.
With our dynamic and innovative approach, we truly believe we can o er you the service your development deserves. We are continually improving and innovating our service provision, ensuring it revolves around you and your development.
A new, innovative approach to Property Management
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Mainstay Management Proposal: St Mary Le Park Freehold Limited