Page 15 - Advisor Support Program
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Process: Trusted Advisor Program








                                                                Trusted


                                                                 Advisor

                              Thank You                                                           Cross-Selling*
               Thank you message for all                      Continuous client                   Track & pursue additional
                         new sales; option                   interaction to foster                sales with current clients
                     to send welcome gift                      increased sales


                   Monthly Drip                                                                                Opportunities*
             Educational, positive                                                                             Track & pursue
                messages (never                                                                                consolidation of all
                   sales-oriented)                                                                             client funds

          Etiquette Messages                                                                                   Referrals*

      Birthday, anniversary & life                                                                             Referral & referrer based
      event “goodwill” messages                                                                                process; important source
         from an extensive library                                                                             of new prospects

                                                                  Client Service
                          Client Check-up Calls                   Track & address            Client Reviews*
                   “Stay-in-touch” scripted process                 client service           Schedule, conduct & track
                     to assure ongoing relationship                   requests               periodic reviews with clients
                      & probe for new opportunities


                                                                                                         *CAMPAIGN-BASED PROCESS



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