Page 1 - R2P Front Desk Manual v1
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Operations Manual Table of Contents
Master Login List 1
Front Desk General Info & FAQs
Clinic Coordinator Daily Tasks 2
Printing the WebPT Daily Agenda
Daily Money Bag Procedures
Printing & Uploading the Payment Log
Monitoring the WebPT Dashboard
General Scheduling Information 3
Self Pay Guidelines (PT & Performance Training)
Scheduling a Telehealth Consultation (Josh to update protocol)
Recovery Boots & Compex Packages
Scheduling an Interpreter
WebPT New Patient Intake 4
Adding a New Physician in WebPT
New Patient Check-In Procedure
Obtaining a Functional Outcome Measure
Email Procedures and Organization 5
Receiving Fax Messages 6
Faxing Clinical Notes & Requesting Physician Signatures
Medical Record Requests
Sending a Fax via WebPT
Sending a Fax via RingCentral