Page 2 - R2P Front Desk Manual v1
P. 2

Table of Contents


               Using the Credit Card Machine                                                          7

                       Replacing the Paper Roll
               Recording Payments in WebPT
               Automatic Billing Enrollment (with copy of form)
               R2P Store Payments



               Insurance Reference Guide                                                              8
               Workers Compensation & Auto Accident/PIP Guide



               Insurance Benefits Key Terms & Inputting in WebPT                                      9
               Insurance Verification Template
                       Verifying Aetna
                       Verifying CareFirst
                       Verifying Cigna / ASH

                       Verifying Medicare
                              KX Modifier
                              ABN Forms
                       Verifying Tricare

                              Tricare Information
                       Verifying United Healthcare
                       Verifying UMR
               Mid-Case Change in Patient Insurance/Payment



               Utilizing the Authorization Log                                                        10
               Inputting & Tracking Authorizations in WebPT
               Submitting Authorization Requests
                       ASH Medical Necessity Review (MNR)

                       CareFirst OPAP
                       MDIPA Rehab Extension Request (print updated form if want to include)
                       Optum & Patient Summary Form (with copy of PSF form)
                       OrthoNet for GEHA (with copy of form)

                       Tricare
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