Page 10 - PowerPoint Presentation
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BACK OFFICE


       Agent Management and Forecasting                                    • Shipping Trace/Claims


                                                                           • Handle Disputes




                                                                                   Credit Card Charge Backs



                                                                                   Better Business Bureau



                                                                           • Check Authorizations




                                                                           • Processing Credits/Refunds



                                                                           • Warranty Claims & RMAs



                                                                           • Hold/Fraud Verification




                                                                           • Social Media Moderation



                                                                           • Promo Code Testing
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