Page 10 - How to Enroll

FAQs About the Loyalty Rewards Program

Q: Is the Loyalty Rewards program required?

A: No—it is an optional add-on to Wellness Customer (wholesale) accounts. (It is not available to retail
customers)

Q: Can I cancel my account?

A:
Sure - just give doTERRA customer service a call if you wish to no longer participate in the
program. Just be sure to first redeem any points you have accrued, so you don't lose them.

Q: What percentage will I start out with?

A: It depends. If you purchase one of the larger kits, (such as the Premium Essentials Kit or Oil Sharing
Kit) you get the added benefit of starting at the 15-20% level. If you choose not to purchase a kit, or add
the LRP to your account at a later date, you'll start at the 10% level and increase 5% every three months
up to 30%

Q: What if my budget is lean during a particular month and I cannot afford to place an order?

A: If you cannot swing a 50 PV order but still want to stay in the program, simply place an order of any
kind-even a $10 bottle of lemon or a tube of chap stick month, your points will be maintained
and your membership will remain.

Q: What does it cost to enroll in the LRP?

A: Nothing! It's absolutely free to join, and you can start at any time during your membership,

Q: How do I qualify for the Product of the Month?

A: Place a LRP order of at least 125 PV before the 15th of the month. The free product will be added to
your order automatically. (The product offered changes from month-to-month)

Q: How do I redeem my product credits?
A: Use your back office to redeem your points. You will be asked to pay for shipping, as well as a $3
handling fee for each time you redeem 100 points.

I would love for you to join my team and learn how to empower yourself to take control of your health
and wellness. Feel free to contact us me at www.mydoterra.com/medinabell or 573-421-7009 for any
questions or additional information.