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Online Doctor Visit

Anthem Blue Cross | LiveHealth Online

LiveHealth Online uses two-way video to connect you with U.S. board certified doctors over the internet. You can see a doctor on
the go, right from your mobile device. Doctors can answer your questions, make a diagnosis and even prescribe basic medications,
if you need them. Enrolling is really quick and easy. Then, each time you log in, you’ll see doctors that are available in your state. If
English isn’t your first language, try searching for a doctor based on your language preference.

You can use LiveHealth Online for many different health issues, such as colds, the flu, allergies, sinus infections, bronchitis, diar-
rhea, and family health. Keep in mind, LiveHealth Online is not for emergencies. If you experience an emergency, you should go to
the emergency room or call 911.

When can you use LiveHealth Online? As always, you should call 911 with any emergency. Otherwise, you can use LiveHealth
Online whenever you have a health concern and don’t want to wait. Doctors are available 24 hours a day, seven days a week, 365
days a year. Some of the most common uses include:

• Cold and flu symptoms such as a cough, fever and headaches
• Allergies
• Sinus infections
• Family health questions

To Access LiveHealth Online
Go to www.livehealthonline.com.
• Select “Sign Up” if you do not have an account.
• Click “Log In” if you do have an account.
• Complete the information about yourself and your health issue, then search for a doctor.

You can also download the LiveHealth Online app on your Apple or Android device.
Create a six-digit pin number which you’ll user every time you use the app.
Complete the “Tell Us About Yourself” page to begin.

Cash Back Program

Anthem Blue Cross | PayForward
Anthem members can earn up to 15% cash back instantly at more than 12,000 retailers both in-store and online. This includes
retailers like Home Depot, The Gap, Target.com and more. It’s free to join and only takes a few simple steps to get started:

• Register through the PayForward app or online at anthem.payforward.com
• Link any eligible credit or debit card that you already have. And by the way, if those cards have rewards, no problem—you get
them plus PayForward’s
• Spending rewards is even easier— once you earn cash back, you can use it however you like!

1. Spend it
2. Save it in your PayForward account or transfer it to your bank account.
3. Share it with your friends or family, or donate it to charity—with no fees.

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