Page 19 - iFly Employee Benefit Guide 2019
P. 19

Resources and Contacts





         Below is a list of insurance carrier contacts should you require assistance with your benefit ques ons following open enrollment. If
         you are unable to resolve your issues or ques ons with the insurance carriers, please contact the Human Resources Department at
         hrsupport@iFLYworld.com.

         Medical - United Healthcare
           Group Number …………………………………………………………………………………………………………………..  912818
           Member Services ………………………………………..……………..………………………………………………………  (866) 633‐2446
                                                                                     www.myuhc.com
           Finding a Provider.……………….……………..........…………………………………………..………………………….  www.choiceplus.welcometouhc.com
         Health Savings Bank Account Administration - Optum Bank

           Member Services ………………………………………..……………..………………………………………………………  (866) 234‐8913
                                                                                     www.Optumbank.com
         Dental, Vision, Basic Life/AD&D, Voluntary Life and AD&D, Short Term Disability, Long Term Disability,
         Voluntary Worksite Benefits (Accident, Critical Illness) - Guardian
           Group Number …………………………………………………………………………………………………………………..  00507121
           Member Services ………………………………………..……………..………………………………………………………  (888) 600‐1600
                                                                                     www.guardianany me.com
         Team Member Assistance Program - Guardian

           Group Number …………………………………………………………………………………………………………………..  00507121
           Counselor Services …………………………………………….……….……………………………………………………..  (800) 386‐7055
                                                                                     www.ibhworklife.com
                                                                                     User Name: Ma ers
                                                                                     Password: wlm70101
         401K - Principal Financial Group
           Principal Support Team……………………………………………………………………………………………………….  (800) 547‐7754
                                                                                     www.principal.com


         ID Cards | Claims | Benefits

         The carriers above offer member access to their personal account online. Visit the website and register to:
           Download carrier mobile app for simple, on‐the‐go access      Search healthcare providers in your network
           Check on claims ac vity                              Wellness informa on
           Print a temporary ID card or replacement ID cards      Educa on materials and informa on on discount programs
           View up to 18 months of claim payment details
























                                                                                                                 19
   14   15   16   17   18   19   20