Page 18 - California Steel EE Guide 01-2020

RESOURCES AND CONTACTS

Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact the Human Resources Department.

CSI Family Health Center
Member Services ……………………………………….…………….…..…………………………………………………. (909) 427-3366

Monday-Friday, 7:30am to 4:30pm / $0 copay for office visits and basic labwork (except some HDHP HSA PPO plan services)
Delta Health Systems (PPOs / Anthem Blue Cross)
Medical (Group #741)
Member Services ……………………………………….…………….…..…………………………………………………. (800) 807-0820
Carrier Website ……………………………………………………………….………………………………………………. www.deltahealthsystems.com
LiveHealth Online Website (PPO Plans Only) …………………………………………………………………… www.livehealthonline.com
RxBenefits/Express Scripts (PPO Plans Only)………………………………………………………………….… (800) 334-8134
Kaiser Permanente

Medical (Group #102840)
Member Services ……………………………………….…………….…..…………………………………………………. (800) 464-4000
Carrier Website ……………………………………………………………….………………………………………………. www.kaiserpermanente.org
Delta Dental
Dental (Group #02553)
Member Services ……………………………………….…………….…..…………………………………………………. (800) 765-6003
Carrier Website ……………………………………………………………….………………………………………………. www.deltadentalins.com
Anthem Blue Cross
Vision (Group #166443-0001/0003)
Member Services …………………………………………..……………..…………………………………………………. (866) 723-0515
Carrier Website ………..…………………………………………..………………………………………………………… www.anthem.com/ca
ACI Specialty Benefits

EAP (Client ID #RSLI859)
Member Services …………………………………………..……………..…………………………………………………. (800) RSL-HELP (855-775-4357)
On-Site EAP Counseling …………………………………………………………………………………………………... (909) 427-3366 or (909) 689-6127
Carrier Website ………..…………………………………………..………………………………………………………… http://rsli.acieap.com (Code RSLI859)
Reliance Standard

Life and AD&D (Group #GL154858) / Voluntary AD&D (Group #VAR206772)
Long Term Disability (Group #126918)
Member Services …………………………………………..……………..…………………………………………………. (800) 351-7500
Carrier Website ………..…………………………………………..………………………………………………………… www.reliancestandard.com
Travel Assistance (On Call)
Member Services …………………………………………..……………..…………………………………………………. (800) 456-3893 in the US
(603) 328-1966 worldwide (collect)
Bereavement Support Services
Member Services …………………………………………..……………..…………………………………………………. (855) RSL-HELP (855-775-4357)
Delta Health Systems
Flexible Spending Accounts (Group #741)
Member Services …………………………………………..……………..…………………………………………………. (888) 478-7331
Carrier Website ………..…………………………………………..………………………………………………………… www.deltahealthsystems.com

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