Page 6 - Burlingame EE Guide 12-19 - English
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BENEFITS
Plan Administrators
EBA&M
EBA&M is our Benefit Plan Administrator responsible for providing administrative services to Burlingame Industries’ team
members for the health care and prescription programs. EBA&M is contracted to act on your behalf in administering our medical
and prescription benefit plans by:
• Issuing I.D. cards
• Maintaining eligibility
• Processing all claims and making claim payments to hospitals, doctors and facilities
• Answering your questions about how or when a claim is paid
• Answering detailed questions about your plan options and benefit coverage
Contacting EBA&M
Call (800) 249-8440 or go to www.ebam.com. You are encouraged to register online. Once you register and
log in to the secure site you can:
• Check payment status of recently paid claims
• Find detailed health plan information
• Download claims forms
Medical Insurance
EBA&M (Anthem Blue Cross) | PPO Medical Plan
With the Exclusive Provider Organization (EPO) plan, you may self-refer to any physician within the network. This plan requires that
you only utilize doctors, clinics, and hospitals that belong to the network, except in the case of an emergency, however, you may
self-refer to specialists. If you choose to see a provider who is not part of the network, you will be required to pay the full cost for
your care.
Finding a Medical Provider
Call (800) 249-8440 or go to www.ebam.com. Select “Plan Participants” and “Find a Provider”.
• California Team Members: Select “Prudent Buyer Network (EPO and PPO Plans).”
• Non-California Team Members: Enter “Blue Card Network”.
Summary of Benefits and Coverage (SBC)
Health insurance issuers and group health plans are required to provide you with an easy-to-understand summary about your
health plan’s benefits and coverage, referred to as a Summary of Benefits and Coverage (SBC). This guide is designed to help you
understand the medical plan options offered to you by Burlingame Industries. Please refer to the SBC and carrier contracts
provided by Anthem Blue Cross for additional plan details.
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