Page 27 - Hitachi Benefits Booklet Final

Below is a list of insurance carrier contacts, should you require assistance with your benefit questions following enroll-
ment. If you are unable to resolve your issues or questions with the insurance carriers directly, please contact Endora
Pan, HR Manager, epan@hitachisolutions.com or call (949) 242-1382 PST. (949) 346-8594.

Aetna & Kaiser Medical
Aetna Member Services ……………………………………..… PPO/HSA (877) 204-9186 | HMO (866) 529-2517
Aetna Mail Order Pharmacy & Website…..………....… (888) 792-3862 | www.aetnarxhomedelivery.com
Kaiser Member Services….…………………….…….....…… (800) 464-4000
Carrier Websites…………………………………...………………. www.aetna.com |www.kp.org

Cigna Life, Disability, Leave of Absence, EAP, Travel, Financial Wellness
Health Advocate Member Services ….…………...……… (866) 799-2725
Life / Disability / Business Travel Accident (BTA)
Member Services ………………………….…………….……….. Life / Disability (800) 238-2125 | BTA (888) 226-4567
Carrier Website ………………………….………….…………….. www.cigna.com
Leave of Absence (LOA) Management
Report a leave………………………………….…….…………….. (800) 84-CIGNA (24462) | Chat live at mycigna.com
Employee Life Assistance Program
Counselor Services ………………………….…….…………….. (800) 538-3543 | www.cignalap.com

Worldwide Travel Assistance Policy # ABL 962770
Member Services ……………………………….….…….………. (888) 226-4567 US or Canada| Call Collect (202) 331-7635
Email cigna@gga-usa.com
My Secure Advantage (MSA) Program (Money
Coaching, Identity Theft & Will Prep Services)
Member Services …………………………………………………. (888) 724-2262 | Monday - Friday 6am-8pm PST
Carrier Website ………………………….………………………… cigna.mysecureadvantage.com
Delta Dental of California
Member Services ………………………….……………………… (800) 765-6003 | www.deltadentalins.com

EyeMed Vision
Member Services ……..…………..…………………….……….. (866) 939-3633 | www.eyemedvisioncare.com
Empower Retirement Plan 401(k)
Member Services ………………………………………..……..... (800) 338-4015 | www.empower-retirement.com/participant

Igoe FSA & HSA
Company Code: IgoHitach
Member Services (FSAs).…………………..…………………... (800) 633-8818, opt 1 | flex@goigoe.com
Member Services (HSAs).………………………….….……….. (800) 633-8818, opt 4 | myhsa@goigoe.com
Carrier Website ..………………………..………………….…….. www.goigoe.com
LifeLock ID Theft Services
Member Services ……………………..…………..….………….. (800) 416-0599 | www.lifelock.com

Hitachi Perks Corporate Discounts
Company Code: GRCED8
Carrier Website ………………….…………………….………….. www.hitachisolutions.benefithub.com
Nationwide Pet Insurance

Member Services……………….…………………….………….. (877) 738-7874 | www.petinsurance.com/hitachi-solutions