Page 23 - SC Fuels Benefit Guide 2018 TEXAS

RESOURCES AND CONTACTS

Below is a list of insurance carrier contacts, should you require assistance with your benefit questions following
open enrollment. If you are unable to resolve your issues or questions with the insurance carriers directly, please
contact the Human Resources Department.

CIGNA | MEDICAL
Member Services ................................................................................. (800) CIGNA24 (244-6224)
Carrier Website ..................................................................................... www.cigna.com
GUARDIAN | DENTAL
Dental Member Services ................................................................... (800) 541-7846
Website .................................................................................................... www.guardiananytime.com
AMERITAS | VISION

EyeMed Access Network Member Services .............................. (866) 289-0614
Ameritas Vision Website ................................................................... www.ameritas.com
EyeMed Website .................................................................................. www.eyemedvisioncare.com
VSP Network Member Services ..................................................... (800) 877-7195
Ameritas Vision Website ................................................................... www.ameritas.com
VSP Website .......................................................................................... www.vsp.com
GUARDIAN (WORKLIFE MATTERS) | EMPLOYEE ASSISTANCE PROGRAM
Counselor Services .............................................................................. (800) 386-7055
EAP Website .......................................................................................... www.ibhworklife.com
Username: Matters / Password: wlm70101
GUARDIAN | LIFE AND AD&D AND LONG TERM DISABILITY INSURANCE

Life and AD&D Member Services .................................................. (800) 525-4542
Long Term Disability Member Services ....................................... (800) 538-4583
IGOE | FLEXIBLE SPENDING ACCOUNTS (FSA)

Participant Services ............................................................................ (800) 633-8818 Opt 1
Service Team Email ............................................................................. flex@goigoe.com
Igoe Website ......................................................................................... www.goigoe.com
AFLAC | SUPPLEMENTAL BENEFITS
Aflac Member Services ...................................................................... (800) 433-3036
Aflac Website ........................................................................................ www.aflacgroupinsurance.com/customer_service
WELLNESS PROGRAM COORDINATOR

Human Resources ................................................................................ (877) 37 ASK HR (372-7547)
wellness@scfuels.com
BENEFITSCONNECT | ONLINE ENROLLMENT

Employee Login ................................................................................... https://www.benefitsconnect.net/scfuels
HUMAN RESOURCES | SC FUELS

Human Resources ................................................................................ (877) 37 ASK HR (372-7547)
BURNHAM ADVOCATE | QUESTIONS ABOUT YOUR BENEFITS
Customer Service ................................................................................ (800) 391-6812

Page 23