Page 56 - Burnham Sales Optimization Blueprint 2018-2019
P. 56

RETENTION QUESTIONS









        1. What is in our control that would cause us to lose a client?














        2. What is not in our control that would cause us to lose a client?















        3. What do we do at Burnham to proactively retain clients?














        4. How do we build a multi-level relationship within our client’s organization?















        5. How do we stay ahead of our competition?













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