Page 60 - Burnham Sales Optimization Blueprint 2018-2019
P. 60

THE VALUE OF THANKS








        Article by Amy Morin, Forbes

        Your network and the relationships you build is what drives success.  On a daily basis we ask a lot of our
        teams, carriers, and our partners but are we consistently taking the time to give back? Writing an
        unexpected “thank you” for a job well to a team member, setting up a lunch to introduce two of your Power
        Partners that sole benefits them, or simply picking up the phone and calling a carrier who helped you deal
        with a tough client situation are all ways we can show gratitude and build good will. When was the last time
        you made good will deposits to your network? These deposits are important but not urgent and often get
        pushed aside for more pressing day to day issues that arise. A recent quote from Forbes reminds us
        “Generosity is contagious. When leaders show appreciation and gratitude, there’s likely to be a ripple effect.
        Studies show cooperative and altruistic behavior spreads from person to person. Showing gratitude toward
        someone is likely to inspire that person to thank other people.”




                                                         Partner
                                                         Carriers




                            Family
                                                                                     Coworkers














                                                        Examples
                Friends                                   of Key                                    Power
                                                      Constituents                                 Partners













                            Business                                                   Existing
                             Friends                                                   Clients




                                                        Prospects




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