Page 16 - Work Life and Benefits Booklet 2020 SS

Member Tools & Mobile App 24/7 NurseLine
www.bcbstx.com
Health concerns can happen when you least
Register as a member and download the mobile app. BCBSTX’s expect them. You might be on vacation, on a
mobile app has been updated to make healthcare simple for you. business trip, or your child may have a fever in
As a member you can: the middle of the night. The 24/7 NurseLine is a
great resource you can turn for help any time of
• View your ID card the day or night. Call the 24/7 NurseLine to
• Houses all your claims activity and explanation of benefits speak with a registered nurse about your health
(EOB) concern.
• Help you located a contracted/network provider The 24/7 NurseLine is always here for you. Call
• Access to a variety of discounts the number located on the back of your ID card.

Ask Ivy - Your Virtual Assistant
Ivy is designed to deliver a simple, intuitive and more personal
way to get information about your plan, your health and lots
more. Ivy is intuitive and can help you navigate the Anthem eco-
system with it’s easy-to-use online chat system.

Well onTarget
BCBSTX has a health & wellbeing program called, Well onTarget.
Well onTarget offers a wide range of member tools to help you
with: REGISTER AS A MEMBER

• Losing weight Signing up is easy!
• Quick smoking programs 1. Go to www.bcbstx.com
2. Sign off on the terms of use
• Getting active 3. Set up your username and security questions
• Stress Management 4. Enter your personal details and Member ID (reference
your ID card)
Gym Discounts are also available and BCBSTX contracts with a 5. Email confirmation
national network of over 10,000 participating facilities. Login to
your member portal and view the participating gyms at a low
monthly rate. Gym discounts are also available through https://
stampsperks.benefithub.com. See page 25 for more details.