Page 14 - Wayfinders EE Guide 03-18
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Resources and Contacts





         Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
         you are unable to resolve your issues or questions with the insurance carriers, please contact the Human Resources Department.

         Anthem Blue Cross

         Medical
         Member Services ……………………..…………………………………  (800) 227-3560
         Retail Pharmacy ………………………………………………………….  (800) 700-2541
         Mail Order Pharmacy ………………………………………………….  (866) 297-1013
         24/7 NurseHelp ………………………………………………………….  (800) 700-0196
         Website ………………………………………………………………….…..  www.anthem.com/ca
         Dental
         Member Services ……………………..…………………………………  (877) 567-1804
         Website ………………………………………………………………….…..  www.anthem.com/ca
         Vision
         Member Services ……………………..…………………………………  (866) 723-0515
         Website ………………………………………………………………….…..  www.anthem.com
         Basic Life and AD&D
         Life Claims …………………………………………………...……………..  (800) 552-2137
         Website ………………………………………………………………….…..  www.anthem.com/ca
         Employee Assistance Program
         Counselor Services ……………………………………………………..  (888) 209-7840
         Website ………………………………………………………………….…..  www.resourceadvisorca.anthem.com (Program Name: ResourceAdvisor)
         Travel Assistance Program
         Member Services ……………………..…………………………………  (866) 295-4890 (US & Canada) | (202) 296-7472 (Other locations)
         Website ………………………………………………………………….…..  www.anthem.com/ca
         Kaiser Permanente
         Medical
         Member Services ……………………..…………………………………  (800) 464-4000
         Website ………………………………………………………………….…..  www.kp.org
         Mutual of Omaha

         Voluntary Life and AD&D
         Life Claims ……………………………………………………..….………..  (800) 775-8805 | (402) 997-1835 (fax)
         Website ………………………………………………………………….…..  www.mutualofomaha.com
         Evidence of Insurability (EOI) Submission ………..………….  www.mutualofomaha.com/EOI

         Voluntary Long Term Disability
         Disability Claims ……………………………………………………..….  (800) 877-5176 | (402) 997-1865 (fax)
         Website ………………………………………………………………….…..  www.mutualofomaha.com
         Evidence of Insurability (EOI) Submission ………..………….  www.mutualofomaha.com/EOI
         Hearing Discount Program
         Member Services ……………………..…………………………………  (888) 534-1747
         Website ………………………………………………………………….…..  www.amplifonusa.com/mutualofomaha
         Will Preparation Services
         Website ………………………………………………………………….…..  www.willing.com/mutualofomaha







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