Page 34 - Admired companies 2020

oft skills in most situations are intangible but vital 3. Collaboration is a skill that lets individuals
Sinterpersonal skills that help manage coworkers, accomplish more when they are a part of high-
bosses and customers. While soft skills may be functioning teams.
harder to identify and develop than more technical or
certifiable hard skills, they are critical to successful 4. Adaptability is a highly regarded skill in an
business running. ever-evolving business landscape. The ability to
embrace change with a positive attitude and maintain
In 2020, innovation is, as it was in 2019, still the most professionalism in high-stress situations is highly
valuable soft ability. Creative people come up with valued.
ways to solve problems and create new possibilities.
In critical situations, they can make a difference, 5. Emotional intelligence is new for 2020. It involves
offering innovative solutions to difficult problems. the ability to perceive, evaluate, and respond to your
“Collaboration and persuasion are other top soft emotions and the emotions of others. Emotional
skills. intelligence is critical for managers, and involves
cultivating empathy and human understanding.
These aren’t new to the list, but their staying power
shows just how important interpersonal skills are in
the workplace today,”

1. Creativity is still the number one ingredient to
disrupting business and creating new models.

2. Persuasion is the second most in-demand soft skill
and factors in various aspects of marketing, sales,
leadership, and project management. The ability
to communicate effectively and sell a concept or
product is key for ambitious startups, small to midsize
businesses (SMBs), and larger businesses.

34 January 2020