Page 20 - Orientation

Orientation Handbook

Top 10 Items of Focus

1) Great First Impression – every team mate is responsible to maintain the

grounds outside the front door and to greet every guest in a sincere,

friendly manner when they arrive in the restaurant

2) Guest Connection – it is the responsibility of everyone to insure that we

make a sincere connection with all of our guests.

3) Public Washrooms – every team mate is responsible to help in keeping

the public washrooms neat and tidy. We are not asking you to scrub the

toilet but we need you to pick up loose paper, wipe down the counter

etc.