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232          Khaled Alshareef, Ahmad Rahal and Mohammed Basingab




































                       Figure 2. The CBR methodology structure for simulation.


                                        CBR METHODOLOGY DEVELOPMENT

                          Although  there  exists  a  plethora  of  available  solutions,  techniques  to  address  the
                       complexity of the healthcare industry and its many problems, this study will only focus
                       on  Emergency  Departments  (ED)  and  the  use  of  Discrete  Event  Simulation  (DES)
                       technique.


                       Constructing the Case-Base

                          This initial step in constructing the case base for this study, involved searching the
                       literature, collecting and analyzing suitable Emergency Departments’ operations related
                       cases (see Table 1).
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