Page 80 - Prosig Catalogue 2005

SUPPORT & TRAINING
SUPPORT & MAINTENANCE

Support & Maintenance

Training & Support support. This can be extended annually.
Prosig’s support services are unrivalled and offer outstanding value. All systems come with an initial period of

Prosig provide a world-wide maintenance service for hardware under warranty or support contract. Cover
includes parts, labor and return shipping costs. Repair can be ‘on site’ or ‘return to factory’ depending on the
equipment and the speed of response required. Where speed of response is critical, spares may be pre-
positioned with local distributors. A fully traceable calibration service is also available.
DATS software support entitles the user to unlimited e-mail and telephone support. This covers every aspect
of the software from installation to help in understanding the analysis functions.

Condition Monitoring 06-44-683 Calibration for P5000 unit. Return to factory calibration service for P5000 series data acquisition
Support, calibration & maintenance

system. Including calibration certificate traceable to NAMAS standards.
Calibration for P8000 unit.
Return to factory calibration service for P8000 series data acquisition
06-33-951
system. Including calibration certificate traceable to NAMAS standards.
Return to factory repair and replacement, any faults or damage to P5000
Hardware support for P5000 unit.
06-88-714
unit is covered.
Return to factory repair and replacement, any faults or damage to P8000
06-33-952
Hardware support for P8000 unit.
unit is covered.
Software support for DATS analysis software.
Software support and update service for DATS signal processing software,
07-55-669
including all optional DATS add- on packages. Software support also
provides access to Prosig’s team of support engineers.
07-22-877 Software support for PROTOR analysis Software support and update service for PROTOR software, including
software. all optional PROTOR add-on packages. Software support also provides
access to Prosig’s team of support engineers.
Software 06-22-876 factory level. unit is covered.
06-22-875
Hardware support for PROTOR unit, return to Return to factory repair and replacement, any faults or damage to PROTOR
Hardware support for PROTOR unit, on site On site repair and replacement, any faults or damage to PROTOR unit
is covered. All repairs and replacements are carried out at the customers
level.
site.
What Our Customers Say...

Hardware Your service is great! Thanks Thanks for that. As
Thanks for getting right to
to you for
usual you guys are
this request.
consistently
responsive and on
providing the ball! It’s always

professional a pleasure dealing
and technical
with you.
Thank you again
System Packages for you help and support in
quick responses to
our work with
my issues.
Prosig.

80 http://prosig.com +1 248 443 2470 (USA) or contact your
sales@prosig.com
+44 (0)1329 239925 (UK) local representative
A CMG Company