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Special Issue
                                October/November
                               October/November 2020
                                     2020




                            Pivoting to virtual in 2020
                               Travel Markets Insider is
                            very pleased to be publishing
                            this special magazine to coincide
                            with the pioneering Virtual Travel
                            Retail Expo conceived, organized
                           and executed by the Moodie
                                                                                         INSIDE INSIDER
                                                                                         News & Numbers
                           Davitt Report in coordination
                                                                                        IATA, ACI,
                           with Singapore-based FILTR.
                             The organizers expect
                                                                                        DFWC: Route to Recovery
                          6,000+ registrants and an
                                                                                        North America
                                                                                       NY LaGuardia
                          impressive 124 exhibitors when
                                                                                       Canada
                          the event commences on Oct. 12.
                            The virtual event will hold
                         a broad selection of interactive
                         and engaging sessions throughout
                         the live 5-day Virtual Expo,
                        where its virtual Symposium
                        Hall and Workshop Rooms will
                        host industry dialogue around the
                       theme ‘Road to Recovery.’
                          The many webinars, filmed
                                                                                        ARI’s Jackie McDonagh
                                                                                        “Treat every customer
                       interviews, live discussions and
                                                                                           like gold”
                                            L’Oréal Travel Retail Americas unveiled its unique traveler-centric concept, the
                       webcasts will feature the biggest
                                            See full story on page 14.
                                                                                    CARIBBEAN/CRUISE
                                            Beauty Hub – New York, located inside The Bowery Bay Shops retail area in
                      names in the aviation, travel retail
                                            LaGuardia Airport’s stunning new Arrivals & Departures Hall in Terminal B.
                      and F&B communities, together
                      the channel.       incorporating more and more   Companies is actively preparing
                                           keynote from the heads of the
                      with key executives from outside
                                          world’s leading cruise lines.
                        The Exhibition itself is
                                             TMI also presents a look
                                                               retailers in the Caribbean, Island
                                          at how supplier companies are
                     taking place in a hub of carefully
                                                              for the return of the affluent
                     curated Virtual Stands, but online
                                         digital into their operations.
                     visitors (buyers and other retail
                                                              destination’s high net worth
                                           But it is not all digital –
                                                             clientele – and is seeking the
                    management) from all over the
                                                             team.                     Island Jewellers,
                                         despite the current challenge the
                    world will be able to view videos,
                                                                                       Grand Cayman
                                                             right luxury partners to join its
                                                                                 Martinique,
                                        travel and travel retail industries
                    read and download literature and
                                                                                 SeaTrade Cruise Virtual
                   chat with exhibitors in real time.
                                                               We also look at the plans
                                        are preparing for the return of real
                   It is sure to be a very different
                                                                                 LATAM
                                                            underway in Latin America, as
                                        travelers. We take a detailed look
                   experience than what we are
                                                            the traditionally resilient region
                                        at New York’s LaGuardia Airport,
                                                                                Brazil & Argentina, Paraguay,
                   accustomed to, but then all of
                                                                                Border shops
                                                            commences air operations and
                                       which unveiled the stunning new
                  for all of us.       Arrivals & Departures Hall at   opens a number of new stores
                  2020 has been a new experience
                                                           along the border.
                                                                                SUPPLY SIDE
                                       the new Terminal B, and first
                                                                                Beauty:
                                                              This crisis may still be
                    TMI also had an opportunity
                                       seven gates of the new Western
                                                                               Accessories
                  to attend a virtual edition of the
                                      Concourse. The construction at
                                                                                 Essence Corp stays connected
                                                           in full gear, but travel retail is
                                      LGA currently represents the
                                                                               Confectionery
                 SeaTrade Global Cruise event
                                                           doing all that it can to be ready
                                                                               Spirits
                 earlier this week—the original
                                                          when the world opens up again.
                                      largest public-private partnership
                 show to take place in Miami
                                     in U.S. aviation history and the
                                                          Thank you to our readers who
                 last April was an early victim of
                                                          have accompanied us on this
                                     stunning new retail concepts are
                                     future.             special thank you to our media
                                     a huge vote of confidence in the
                                                         unexpected journey, and a very
                cancellation due to the shut down
                in global travel from COVID-19.
                We are pleased to present
                                                         partners who have made this
                                       TMI also speaks at length
               highlights from that event’s
                                                        stay safe!
                                                         issue possible. Stay well and
                                    with Nick Jackson, who heads
                                    up Grand Cayman’s Island
                                    Companies. One of the leading
                                                                             Paulo, Brazil
                                                                             Absolut unveils new look in Sao
                                                        All this and more, Inside Insider,
                                                        Lois Pasternak, Editor/Publisher
                                                                            Plus Products-People-Places
                                                                               The Insider View
                          The most comprehensive coverage on the
                          duty free and travel retail markets in the
                          Americas for the last 22 years.
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