Page 34 - TFWA World Exhibition and Conference 2025

INSIDER

Avolta continues success in Latin America with new concession wins

Leading travel retail specialist Avolta
reported a solid start to the year in Latin
America, with sales for the first half up 8%
compared to the same period in 2024. New
contract wins in the region set the stage for
continued growth.
Avolta extended its retail contract
with Mexican airport operator Grupo
Aeroportuario Centro Norte (OMA). The
agreement covers 15 retail stores spanning
a combined floor space of more than 3,000
sqm across four major airports: Monterrey,
Mazatlán, Acapulco, and Ixtapa-
Zihuatanejo.
Avolta’s nine-year contract extension
in these four airports reinforces its
longstanding presence and commitment
to the region and renewed its established
partnership with OMA. Avolta has been Avolta signed a new five year contract at Guadalajara International Airport in Mexico.
collaborating with OMA for more than 25
years.
Avolta also signed a new five-year Santiago de Chile win Under the new agreement, Avolta
contract at Guadalajara International In a major contract win, Avolta won will operate two expansive walkthrough
Airport, controlled by Grupo Aeroportuario the competitive tender to manage duty free duty free stores, including a nearly
del Pacifico (GAP), another important stores at Santiago de Chile International 3,000-sqm departures store and a 2,800-
Mexican airport operator. Under the new Airport at the end of June. In a long drawn- sqm arrivals store, along with additional
agreement, the company will completely out tender, postponed several times because last-minute outlets located within the
renovate its three existing main stores at of legal challenges and interrupted by the airport concourses, adjacent to boarding
the airport and will open an additional two Covid-19 pandemic, Dufry - Avolta beat off gates. These new spaces will allow Avolta
new stores across more than 1200 sqm of competition from Duty Free Americas and to introduce supplementary categories,
duty free and duty-paid space. Attenza -Motta Internacional. elevating the total travel retail offering with
The Mexican contract successes come Avolta has been operating in Chile for a focus on customer experience, integrating
on the back of the opening of the newly more than 30 years and this new 12-year local culture, and offering premium
renovated 1600-sqm store at Mexico City contract will help expand Avolta’s established services.
airport in Q4 of 2024 presence at Santiago de Chile Airport. The duty free concession in Santiago
is not controlled by the airport manager
but by Chile’s Directorate General of
Civil Aviation (DGAC) and the National
Customs Service.
In October last year, Avolta opened
a new 950-sqm walkthrough duty-paid
store in the recently renovated domestic
departures area in Santiago. The duty-paid
commercial area will sell a wide range of
perfumes & cosmetics, wine and spirits,
confectionery and fashion & accessories
to travelers flying to Chilean domestic
destinations.
Commenting on the Santiago duty
free tender win, Enrique Urioste President
and CEO LATAM, Avolta said, “This win
is a testament to the trust built over many
years and our deep understanding of Latin
American travel retail. With this renewed
partnership, we will deliver a reimagined
experience that blends global best practices
Avolta extended its retail contract with Grupo Aeroportuario Centro Norte covering 15 stores
in four major airports including Monterrey (above). with the unique spirit of Chile.”
JG

October 2025 34