Page 54 - ICS Siebel 8.1 and Master Template.11.16.15_Neat

ICS Siebel 8.1 and Master Template Overview

1. Read the slide
2. Keep an eye out
for new templates
3. Check for 3 mins
Understanding
4. Click to proceed to
the next slide

1. Read the slide
2. This is activity
will help you
organize and
document the call
backs.
3. Make sure to sue 3 mins
your calendar in
Siebel for
scheduling.
4. Check for
Understanding
5. Click to proceed to
the next slide

1. Read the slide
2. When sending a
case to the IGA
team the
information you
can provide is 3mins
best.
3. Check for
Understanding
4. Click to proceed to
the next slide

GM Confidential Page 54 09/25/15