Page 55 - ICS Siebel 8.1 and Master Template.11.16.15_Neat

ICS Siebel 8.1 and Master Template Overview

1. Read the slide
2. Make sure to copy
and paste the
template from the
ICS Escalation 3 mins
Process
3. Check for
Understanding
4. Click to proceed to
the next slide

1. Read the slide
2. Check for
Understanding 3mins
3. Click to proceed to
the next slide

1. Read the slide
2. Make sure to fill
in all of the fields
to build a business
case to help the 3mins
customer.
3. Check for
Understanding
4. Click to proceed to
the next slide

GM Confidential Page 55 09/25/15