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Side                             Talking Points          TIMING/ MINUTES
                                                                          information.


                                                                     1.  A waypoint is an
                                                                        intermediate
                                                                        destination set       2 to 3 mins per
                                                                        in between the           advisor
                                                                        routes starting
                                                                        point and its        In vehicle activity
                                                                        final
                                                                        destination.




                                                                     1.  Always wait for
                                                                        the beep when
                                                                        using voice
                                                                        recognition.          2 to 3 mins per
                                                                     2. When cancelling          advisor
                                                                        a route that
                                                                        contains a           In vehicle activity
                                                                        waypoint, the
                                                                        entire route will
                                                                        be cancelled.

                                                                     1. When getting
                                                                        directions from
                                                                        OnStar the
                                                                        customer can
                                                                        specify whether
                                                                        they want turn-       2 to 3 mins per
                                                                        by-turn                  advisor
                                                                        navigation or
                                                                        have the             In vehicle activity
                                                                        destination
                                                                        downloaded
                                                                        into the
                                                                        embedded
                                                                        system.








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