Page 21 - Proof

Managing our organisational risks
Risk management in healthcare is the process of identifying threats that could harm the organisation, its patients, staff or anyone else within the facility, and to work to eliminate or reduce them.
An incident is an event that’s happened already, whereas a risk is an incident that might happen in the future.
Our top organisational risks are:
1 Potential reduction in service delivery due to workforce constraints, with period
certain wards and units.
2 Failure to generate sufficient surplus to invest
3 Our ageing infrastructure, including our property estate and IT
4 Poor data quality in relation to patient records and other organisational data due
systems, lack of necessary skills, and processes
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What can we do to mitigate these risks:
1 Close collaboration between managers and resourcing team to recruit and retain staffff. Pragmatic use of agency staff where necessary.
2 Increase our surplus through our ongoing cost improvement programme
3 Upgrade our infrastructure, partly enabled by point 1, but also by having contingencies and
being aware of the limitations of our environment
4 Improve our data quality, which we can all contribute to by taking great care with how we enter and handle data, being aware of cyber security and keeping our SMT up-to-date
If you see something that you think is a risk, escalate it immediately to your head of department/service and they’ll begin the risk assessment process and record the process on Datix.
A copy of the organisational ‘Risk management policy and procedures’ can be found on the intranet.
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