Page 31 - Banking Finance April 2022

ARTICLE

BEND BUT DON'T

BREAK:

OPERATIONAL

RESILIENCE

T he word resilience was coined by Emmy Werner Consistency Progressive

in the 1970s. She studied a cohort of children
from Hawaii. The cohort typically comprised of
families that were quite poor, among the
children who grew up in these detrimental situations only
one third didn't exhibit destructive behavior in later stages Performance Adaptive
and hence Werner deemed this group to be "resilient".
optimization, inovation,

Being resilient means "the capacity to recover from improving and imagining
difficulties" but unlike the movies we can't wait for miracles exploring and creating
to happen. In the real world we anticipate, prevent, recover
and/or adapt. These 4 pillars make up the institution that is
"operational resilience".

If we break down operational resilience, we can find two Preventive Mindful
core drivers and two core approaches that organization control, action,
usually adopt:
montioring noticing and
About the author and applying responding

Usha Yadav
AGM & Faculty
SBICRM, Gurugram Defensive Flexibility

BANKING FINANCE | APRIL | 2022 | 31