Page 2 - cytric - NTG with AOT User Guide - V1

Table of contents

Overview ............................................................................................................................................................................... 3
Logging in to the Portal .............................................................................................................................................................. 4

Creating and completing a booking ........................................................................................................................................ 6
Air - Domestic ............................................................................................................................................................................. 6

Air - International ....................................................................................................................................................................... 9
Add hotel .................................................................................................................................................................................. 15
Add car ..................................................................................................................................................................................... 18

Approval process ................................................................................................................................................................. 21
Approvers - approving/rejecting trips ...................................................................................................................................... 31

Multi-level approval ................................................................................................................................................................. 34
On-Hold bookings ..................................................................................................................................................................... 38

Amending a booking ............................................................................................................................................................ 48
Prior to ticketing ...................................................................................................................................................................... 48

Changes made offline .............................................................................................................................................................. 55
Amending a booking - Post-ticketing ....................................................................................................................................... 56
Cancelling a booking ................................................................................................................................................................ 61

International bookings ......................................................................................................................................................... 63
Making the Booking ................................................................................................................................................................. 63

Seating ................................................................................................................................................................................. 74

Viewing trips ........................................................................................................................................................................ 79

Hints and tips ....................................................................................................................................................................... 81

Air - search window.................................................................................................................................................................. 81
Lowest fare............................................................................................................................................................................... 82
Flight search ............................................................................................................................................................................. 83

Hotel search ............................................................................................................................................................................. 86
Hotel booking flow ................................................................................................................................................................... 89
Car search ................................................................................................................................................................................ 90
AOT Hotels ............................................................................................................................................................................... 96

Frequent Trips ........................................................................................................................................................................ 107
For travel arrangers only ........................................................................................................................................................ 109
Multi-traveller / cancelling one traveller ............................................................................................................................... 120

Guest traveller ........................................................................................................................................................................ 124
Frequent trips ......................................................................................................................................................................... 128

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