Page 3 - cytric - NTG with AOT User Guide - V1

Overview

QBT customers are being transitioned to cytric as AeTM is progressively being phased out. The program
defines travel policies, including preferred suppliers and negotiated rates. cytric gives an overview of all
direct costs on flights, hotels and car rentals.

Amadeus cytric is an agile, integrated solution to manage your travel requirements and simplifies the
booker’s experience.
Improvements in cytric are as follows:

• The ability to place bookings on-hold.
• More visibility over fare conditions, including web fares.
• New user interface for international bookings which includes flexibility to choose different fare
combinations.
• The lowest fare for the cabin type will now be in policy. Therefore, the booker will no longer have to
justify when selecting the cheapest business fare if the traveller is entitled to travel in business class.
• For multi traveller bookings the price is per person.
• Cars and hotels are added after the initial booking process which minimises the chance of selected fare
being sold out.
• Modifications allows the booker to select any available fare type. For example, domestic fares display
in columns allowing the booker to select Restricted/Semi Flex/Flexible fares.
• Guest traveller bookings can be viewed via the Travel Arranger Dashboard when a different arranger
created the booking.
• Guest bookings can be created in different communities without logging out of cytric.
• Travel arrangers can be restricted to view their own bookings.
• Travel arrangers can now include themselves in a multi traveller workflow.
• Approvers can now view the lowest available fare when reviewing approval request emails.
• Enhanced seat maps and seat selection.
• Customer references used during the booking process will display on the booking screen.
• Ability to add credit cards at the end of the booking process for AOT bookings.
• Post-ticket changes now permitted where the booking consists of one airline.

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