Page 59 - cytric - NTG with AOT User Guide - V1
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Amending a Booking
Post-ticketing
The post-ticket change has now been completed and the request is queued off to be processed.
Important notes on post-ticket changes:
• Post-ticket change (PTC) must have one airline in the itinerary, can’t have QF/VA combination.
• cytric can only handle a PTC when there is only 1 ticket in the booking.
• Only one change can be made to the itinerary once the booking has been ticketed.
• PTCs are possible after the outbound travel has been flown.
• Once paid seating is added to a booking, PTCs cannot be completed online. PTCs that involve paid
seating must be made offline via a QBT consultant.
• PTCs cannot be made if the traveller has already checked in for the flight.
• PTCs are possible on one way and return trips only. They are not possible on multi-city bookings.
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