Page 53 - 2017 DEC 16 - LIONS VS BEARS - SHOP 4_Neat

Housekeeping

Question RECOMMENDATIONS
Housekeeping did a good job keeping up with bathrooms throughout the game. Both ladies room and men's room reviewed by Mr. & Mrs. Shopper
had almost full trash cans at the end of 3rd quarter and the cans were full to overflowing by the end of the game. Perhaps a quick check at end of 3rd
quarter would help keep the cans from overflowing by the end of the game.

More attendants needed in restrooms throughout the game to check toilet paper and wipe the sinks down. I only see Housekeeping staff members
with brooms and dustpans.
Attendants need to check the stalls for toilet paper towards the end of the game, I went in the Women's Restroom near Section 122 and there was no
toilet paper in any stall. Guests who were already in the stalls were asking people to bring them paper towels.

We both noticed that you have to hold down the faucet handle to wash your hands, I would recommend installing the sensor faucets.
Both the Men's and Women's restrooms were not as clean at the end of the game as the beginning, and fans certainly noticed. It might be helpful to
schedule Housekeeping to do a refresh before fans exit at the end of the game.

Housekeeping staff members should have an apron with disposable wipes or towels, gloves, etc. so they can be prepared to wipe counters or sinks.

Woodward Avenue Travel (for client use only) Page 53 2017 DEC 16 - LIONS VS BEARS - SHOP 4 - Housekeeping