Page 118 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

Retail Pro S

Question Shop

1 Section/Location: The Stadium Collection 129

Mr. Shopper was looking at merchandise in The Stadium Collections store outside

Shopper was looking for and then put the merchandise back when he told Mario h

2 Section/Location: The Stadium Collection 233
Mrs. Shopper observed a display of the youth football at the front of the store wit

employee tossing the football in the air to draw attention to it and telling custome

3 Section/Location: The Stadium Collection
Mrs. Shopper entered the store at 2:15PM and it was about half full. She commen
they were from last year but there were a couple of styles available this year. She
and pointed out the earrings. She also asked if there was anything else Mrs. Shop
to her and her help in finding the earrings.

4 Section/Location: The Stadium Collection
Mrs. Shopper got in line at 2:20PM with about 24 people ahead of her. There wer
a total of eight. Breonna waited on her and while she smiled and made eye conta
the game day special item but did tell her to enjoy the game. In all Mrs. Shopper w

5 Section/Location: The Stadium Collection Gate A
By the time Mrs. Shopper left the store, the second quarter had ended and the sto
store. It looked like the store was going to be very busy during half time!

6 Section/Location: Stadium Collection Stores
Mrs. Shopper looked for the Live radios at every store and kiosk she visited. Most
store near Gate A in the checkout line it was displayed in the lowest shelf and was
seemed as though it should be displayed higher up in the check out line so custom
radio during the game and really liked it. There were no delays between the radio
the radio and ended up buying one himself!

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