Page 124 - Mystery Shop Game 1 - Sun. Sept. 24, 2017
P. 124
Retail Pro S
Question RECOMM
1) The stanchion ropes in front of the registers were confusing. It appears t
looking at or trying on jerseys would not interfere with the line of customer
would be helpful. Mrs. Shopper observed many guests ducking under the r
had to duck under the ropes to get into the queuing line.
2) I would recommend letting additional guests into the main store during t
3) I would recommend having larger retail kiosks throughout the stadium to
store.
4) I suggest more staff for the waiting line to chat up the guests as they wai
Woodward Avenue Travel (for client use only) Page
