Page 128 - Mystery Shop Game 1 - Sun. Sept. 24, 2017
P. 128

Security / SA

                                                         Question

      Rate the effectiveness of the Security staff notifying guests of the clear bag policy
      perimeter. Was the communication helpful and effective? Are various options off
99 an NFL policy? Where you directed to check in a large bag at the Budget trucks ou
      A at Adams & John R? Rate the bag check experience.
100 Rate the organization of the line to enter the stadium.
101 Rate the experience if you encounter the vehicle inspection.
102 Were the metal detectors improving the time it took to get into the stadium?
103 Rate how well security handled questions regarding a pat down or inquiries abou
104 Rate how well security changed gears when wand scanning or a pat down was req

      Rate the consistency you saw in items not permitted. As in 12x6x12 maximum siz
      bags, binocular bags are now permitted), large purses, seat cushions, diaper bags,
105 Go Pro cameras are all not permissible. Purses 4.5x 6.5 or less with or without ha
      with small compact umbrellas. One gallon clear plastic freezer bag (ziploc or simil
106 Were guests with medical bags allowed entry with a search of the bag?
107 Rate the amount of time standing in line waiting for entry. Was is longer than 15 m

108 Rate the efficiency of the system (ropes to section lines, SAFE members guiding) u

109 Rate the S.A.F.E. security team & ticket takers on their friendliness and profession
110 Were you able to sneak in a bottle of water, Gatorade or keys in your pocket upon

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