Page 133 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

AFE Inspection

pper 1

Staff Name: Marcel and Larry Time: 10:27AM

for directions to Will Call to pick up their tickets, Marcel and Larry worked together

Staff Name: Sonia Time: 10:31AM

xplained the smoking and alcohol policy changes due to the Tigers game and told us

d not be able to bring them into the stadium. She then wished them a good day.

Time: 10:30AM
r. & Mrs. Shopper were fortunate enough to have a SAFE employee tell us about the
nformation on the sign telling people how to check their bag if it did not meet the
ad purchased a compliant bag at a previous Lions game so she met the policy

Staff Name: Lakisha Time: 10:58AM

bring his drink outside of Brush street. She was very polite but firm and he

.

Staff Name: Le Juan (?) Time: 10:48AM -11:00AM

Shoppers bag when she had to enter the secure area in front of will call to get her

n with her since she was not entering the stadium but just picking up her ticket. He

a positive experience with Le Juan when he went to pick up his ticket so it appears

Staff Name: Nancy Time: 3:42PM to 3:54PM

rash can and was worried someone might step in it and slip. Four minutes later

ncy the spill. Nancy did not have anything with her to clean up a spill and left. Mrs.

ing taken care of at 3:54PM. If Nancy had brought pads with her to clean the spill

e 66 GAME 1 - SUN, SEPT 24, 2017 - Security & SAFE