Page 152 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

Ush

Question

131 Rate the usher on being friendly, polite & professional.
132 Rate the ushers level of helpfulness for any questions you had.

Rate the process of getting a Free Roster Card upon entering your section. Did you
133 waiting for one?
134 Rate the ushers handling of your seat locator when using Flash Seats.
135 Rate the usher on the checking of tickets when fans arrived in the section.

Rate the usher on their attentiveness as guests return to their seats. Do they ack
136 appear to check tickets of first time fans to the section?
137 Rate the ushers handling of seating or conduct problems with the fans. Was it do
138 Rate your ushers knowledge about the location of pay phones, ATM, restrooms, f
139 Were you able to access the seating bowl with game day credentials? (For Superv
140 Were you able to access the seating bowl in sections other than yours? Were brib

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