Page 156 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

Ush

Question Shop

1 Section/Location: 226

When we approached section 226, I went up to the usher (Danielle) and asked if s

this area, but walked down to check and see which row we were in and also which

found our exact seats.

2 Section/Location: 112

While at the concessions / restrooms around section 112, Ms. Shopper saw a man

then appeared to walk down to his seat around section 112. No staff member sto

his attire and demeanor.

3 Section/Location: 108 - 112

The ushers were very visible and were easy to find if a fan needed assistance with

Shop

1 Section/Location: Ushers
Ms. Shopper noticed the Ushers were wearing lanyards with large white cards. Sh
they didn't have to look through several sheets of paper that had been rolled up i

2 Section/Location: 315
Sega was an amazing usher. She handed us a program and showed us to our seats

3 Section/Location: 227
James was amazing. There was a man at the end of the game that wasn't feeling v
felt uncomfortable and if so he would find us a new seat. He was fantastic. He car

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