Page 148 - Mystery Shop Game 1 - Sun. Sept. 24, 2017
P. 148

Ticket Office / Ad

                                              Question  Superviso

1 Section/Location: Scalper on Madison & Brush

Ms. Shopper asked one gentleman if he had tickets, he called his friend over. He

seat 2 and 3 for $100 each. When I turned them down he did not pressure me, h

2 Section/Location: 116 / Quick Lane Bowl Table
Ms. Shopper approached the Quick Lane Table, Michelle greeted her with a smile
week's MSU vs Iowa final game score to win a prize. Ms. Shopper asked about tic
very professional and explained the promotion very clearly. Ms. Shopper receive

3 Section/Location: 111 Ticket Window Inside
Ms. Shopper approached the ticket window, there was no line. Ms. Shopper aske
looking for something not too expensive. He quoted $90 each for four in the end
and the stadium was loud. Ms. Shopper passed on the tickets and Nate stated, en

4 Section/Location: 313-262-2222
Ms. Shopper called 313-262-2222, there was an automatic greeting stating we re
groups, etc. Ms. Shopper selected #2. A voicemail automatically came on. Ms. Sh
missed the return call.

5 Section/Location: 877-212-8898
Ms. Shopper then called 877-212-8898. An automatic message came on stating,
were given, actually the same as above. Since it was the same recording Ms. Sho

Woodward Avenue Travel (for client use only)            Page
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