Page 146 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

Ticket Office / Ad

Question Shop

1 Section/Location: Flash Seat App

This was the first time that I have used the Flash Seats app. It was very easy to us

Shopper was worried that he wouldn't have his own ticket, in case he needed to g

2 Section/Location: Ticket Sales
I called the Ticket Sales Number, inquiring about a suite for the Lions vs. Bears ga
Greg. He was very informative and walked me through the process of renting a s
on the location of the suite.

3 Section/Location: detroitlions.com
Ms. Shopper went to www.DetroitLions.com and proceeded to purchase tickets.
to order tickets through.

Shop

1 Section/Location: Section 132
I asked Greg about renting a suite for a game. He handed me his card and told me
2 Section/Location: Gate A
Ms. Shopper's friend went to the inside ticket window at Gate A. She was inquirin
some available it just depended on the game. Chris was able to provide Ms. Shop
and helpful.

3 Section/Location: Gate A
Eric was a great help. I told him that we needed to be relocated because I can not
process was very quick and efficient.

Woodward Avenue Travel (for client use only) Page