Page 142 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

Ticket Office / Ad

Question

118 Rate the wait time at the outside Ticket windows. Was the process clear and orga

119 Rate the ticket office attendant on being friendly, polite & professional.
Did the ticket window staff give helpful information when asked questions? Exam

120 tickets here for an upcoming Lions game? Are there any tickets still for sale for tod
rating on the lack of availability of tickets)

121 Did you have to show ID and sign for your Will Call tickets?

122 Rate the attendant for knowledge of future events and friendliness. (Advanced Tic

Rate the Seat relocation process. Was it handled in a efficient and professional ma
123 was satisfactory. How long was the wait? (Advanced Ticket Window inside #4)

Call the Ticket Sales number at 313-262-2222 Option #1. Rate the knowledge and p
124 Game Day Suite Rentals, Field Seats or Season tickets for the 2017 season.

Call VeritIx for tickets at 877-212-8898. Rate the knowledge and professionalism w
125 or event day tickets (Lions vs. Packers (12/31), Quick Lane Bowl, Monster Jam, etc

126 Go online at www.DetroitLions.com and rate the information and ease of process

When applicable, rate the registration and process of the Flash Seating Program.
127 registration online, the scanning process at game entry or receiving your seat loca

Download the Flash seat app on your smart phone. Rate the scanning of the bar c
128 ticket taker give you a seat locator with your Flash seats? Visit the Flash seat reso

locator.
Rate the ease of using the will call ticketing option to leave a set of tickets for ano
129 ticket windows before you enter the stadium). The person picking up the tickets p
speed.
Visit the Sales booth at Section 111 and talk to the sales executives about purchas
130 for a game.

Woodward Avenue Travel (for client use only) Page