Page 6 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

EXECUTIVE

SHOPPER #1: Mr. and Mrs. Shopper are both 54 years old and h
years ago. Mr. Shopper is a Sales Executive for a l
32 years experience and continues to grow his te
years experience in the automotive industry inclu
Industrial Engineering and an MBA.

SHOPPER #2: Couple: Ms. Shopper in her late 20s, Mr. Shopper
hospitality industry. Mr. Shopper is in Finance/IT

SHOPPER #3: Married Couple: Male and female both in early 3
food and beverage operations. Mr. Shopper wor

SHOPPER #4: Two friends: One female in her 40's and one in he
Parapro and in Guest Services. The 30 year old is

THE SHOPPER'S RESULTS:
Sunday, September 24 was a hot and steamy day with nearly 90 degree te
participate in the outdoor activities provided along Pride Plaza. Many fan
with the standing long jump, taking their photo with the Lions logo and lis

Fans were anxious to head inside the stadium at 11AM to cool off and to
forming although at Gates B, C and G there were no lines. Inside the stad

This was the first Mystery Shop of the season, the stadium was clean and
actively cheering with the displays shown. The directional message board
able to access Wi-Fi, but some did have challenges throughout the game.

The overall scores were very favorable across all departments. Shoppers
members willing to assist for the duration of the event. Specific comment

Woodward Avenue Travel (for client use only) Pag