Page 80 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

Housek

Question Shop
1 Section/Location: Ladies room near section 133
Ladies room near section 133 was busy but clean.

2 Section/Location: Ladies room near 213
Ladies room near section 213 is a hidden gem. It is always clean and most of the t
comment on how clean and quiet this rest room was.

3 Section/Location: Section 107
Mrs. Shopper saw a spill in section 107 that had dustpan blocking it from pedestri
up the spill. Using the dustpan to keep people from slipping in the spill was a goo

4 Section/Location: Section 107
Mrs. Shopper observed a fan lose part of her nacho toppings on the ground in sec
guests around the spill until a housekeeping team member could aid her in cleanin

5 Section/Location: Ladies Room section 124
The ladies room near section 124 was spotless just 20 minutes after kickoff! The
and there was no trash or paper towels on the floor. Mrs. Shopper was impressed

6 Section/Location: Smoking area near section 134
Mrs. Shopper observed two employees sweeping up cigarette butts in the smokin

7 Section/Location: Text Assist Section125
Mrs. Shopper used Text Assist to report she had spilled a bottle of water near a tr
Nancy arrived looking for the spill and could not find it. Mrs. Shopper showed Nan
Shopper then went to the ladies room and when she left she saw the spill was bei
when she first arrived it would have been taken care of sooner.

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