Page 81 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

keeping

pper 1

Time: 11:21AM

Time: 11:49AM
time there is no line whatsoever. Mrs. Shopper overheard two groups of ladies

Staff Name: could not see tag Time: 1:45PM

ian traffic. She then saw a housekeeping person come back with pads for soaking

od option until she could get the materials she needed to clean the spill.

Staff Name: could not see tag Time: 1:47PM

ction 107. A SAFE team member saw it too and she stood by the spill and directed

ng up the mess.

Time: 1:23PM

trash cans had been emptied and had new liners in them. The sinks were clean
d this had been done so quickly.

Time: 3:36PM

ng area near section 134.

Staff Name: Nancy Time: 3:42PM

rash can and was worried someone might step in it and slip. Four minutes later
ncy the spill. Nancy did not have anything with her to clean up a spill and left. Mrs.

ing taken care of at 3:54PM. If Nancy had brought pads with her to clean the spill

e 40 GAME 1 - SUN, SEPT 24, 2017 - Housekeeping