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Do I need my property termite checked?

We recommend that you have your property checked for termites annually to ensure the property
remains structurally sound and safe for the tenants.
Please note that termite damage is an automatic exclusion under all building insurance policies, so
getting your property termite checked annually is highly recommended.

Please let us know in writing that you would like to have your property checked for termites by a
professional pest control company (each time that you would like to have this done) and we will
arrange this service.

What inspections are carried out during the tenancy?

Ingoing condition report Routine inspections

This report is completed prior to your tenant moving These inspections are carried out to ensure the
into the property. This report outlines the condition of property is well cared for (in accordance with their
the property at the commencement of the tenancy tenancy agreement) and to check if there are any
and is used when the tenant vacates to ensure that maintenance, health and safety or compliance issues.
the property is left in the same condition. We conduct the first routine inspection within the first
2 months of the tenancy and then every 16 weeks
The tenants are given a copy of the report and have 3
thereafter. At these inspections we check for the
days to return a copy with any additional notes.
following items:

• The property is kept reasonably clean and
Vacate inspections tidy by the tenant
This is the last inspection carried out as soon as • There is no visible damage to the property or
possible after the end of a tenancy once the tenants maintenance required
have returned their keys. The ingoing condition report • Ensuring the tenants are maintaining the
is used at this inspection and each item is checked exterior of the property
off to make certain that the property is in the same
• Lawns and gardens have been maintained
condition as when the tenant took possession (less fair
wear and tear). It is at this inspection that any items
needing to be rectified by the tenant are identified. Once we have inspected the property, we will email
you a copy of the routine report notifying you of any
discrepancies we have noticed.

Can I communicate directly with my tenant?

Your managing agent’s agreement with us asks that all dealings with the tenant is to be
communicated and dealt with through the agent. This process protects yours and our position
if issues arise and ensures a proper record of all communication is kept on file.

14 LJ Hooker Beenleigh