Page 9 - Unit 12 Responding When Things Go Wrong

3 Follow-up for Progress

In this section we learn:

▪ The importance of follow-up and how we can ensure young people

make ongoing progress and break out of unhelpful patterns.

▪ A clear structure for following up incidents using our method

known as ‘Coaching Conversations’. During a Coaching Conversation,

children are supported to better understand their own needs and those

of others; they are helped to work out how to manage better next time

in ways that are ‘Good for me, good for you, good for everyone’.

▪ A structure for making amends in a way that also supports the development of

empathic skills through a separate ‘Repair Time’ phase, providing a clear sequence

and script for supporting children to make amends for any harm done and repair and

build positive relationships. This element of the approach is vital in supporting the

growth of children’s social cognition and emotional intelligence.