Page 202 - Deception at work all chapters EBook
P. 202

Planning Tough Interviews 203

Table 6.2 Opening statement options

Objective of the       Strength of the evidence before interviewing
interview
                       Conclusive on all        Strongly             Uncertain  Uncertain with
                       aspects of the case      suggestive on        with a     multiple suspects
                       (the worst case)         some aspects         single
                                                                     suspect

Criminal               Advise the police before interviewing
prosecution            Agree objectives, timescale and action plan
                       Decide whether or not a caution should be administered

                       Option 2: Blocking       Option 3: Introductory          Elimination
                       questions                monologue                       Interview:
                       Option 5: Formality      Option 2: Blocking questions    Method 1:
                                                                                Interview
                       You may have more        The interview may reveal        Method 2:
                       to lose by a poorly      evidence on the worst case      Freestyle
                       conducted interview                                      statement
                       than any potential gain                                  Method 3:
                                                                                Structured
Civil action           Option 2: Blocking       Option 1: Factual testing       check list
                       questions                Option 2: Blocking questions
Internal disciplinary  Option 5: Formality      Option 3: Introductory
                       Option 4: Direct         monologue
Internal decision      confrontation
making                                          The interview may reveal
                                                evidence on the worst case

    If you believe the suspect is innocent or telling the truth or both, don’t be afraid to admit
it to yourself and move forward on that basis.

    One of the greatest failings of inexperienced interviewers
    is that they will not admit that the subject is being truthful

    If you believe the suspect is guilty, telling lies or you are not sure one way or the other, you
must move to Phase C.

Phase C: Raising the pavement – putting monkeys on backs
It is crucial that the suspect’s anxiety is taken to the pivotal point at which he loses all confi-
dence in his ability to succeed and is willing to accept the consequences of confessing or sees
an advantage in doing so.

    You can lead the suspect to the pivotal point by taking a critical parent role and by provok-
ing his subconscious and memory monkeys into states of intolerable anxiety by:

• preventing him from succeeding with concealment lies;
• provoking him into falsifying fine detail;
• challenging deceptive answers and non-verbal clues of deception;
• stating what you believe he did (based on the fraud and deception theories) through accusa-

   tory questions.
   197   198   199   200   201   202   203   204   205   206   207