Page 13 - The SSMC Experiance Model V 1.5_Spreads
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SSMC Experience SSMC Experience
Lets put this into practice Lets put this into practice
Which SSMC experience program line would be Which SSMC experience program line would be
involved? involved?
Scenario 3 Scenario 4
A staff member is invited to a service Patient satisfaction quarterly reports are
excellence training day learning how shared with the practice leaders.
best to communicate with our patients in
an empathic way. Click to view program line
Click to view program line
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