Page 13 - The SSMC Experiance Model V 1.5_Spreads
P. 13

SSMC Experience   SSMC Experience






















 Lets put this into practice  Lets put this into practice






 Which SSMC experience program line would be   Which SSMC experience program line would be



 involved?                   involved?












 Scenario 3                         Scenario 4










 A staff member is invited to a service   Patient satisfaction quarterly reports are





 excellence training day learning how   shared with the practice leaders.




 best to communicate with our patients in




 an empathic way.                                                                                             Click to view program line












 Click to view program line



















 11                                                                                                                                                                                                                                                                                                                                                                                      12
   8   9   10   11   12   13   14   15   16   17   18